Privacy Policy

Privacy Policy

Your privacy is important to us. We value the trust you have placed in us, and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal information. It also tells you how you can contact us if you have questions about your personal information.

Rome Airport Shuttle offers online car and driver services through its own websites and mobile apps and through other online platforms such as partners' websites. The information that follows applies to all of these platforms.

Privacy

What kind of personal information does Rome Airport Shuttle use?

When you make a booking, you will be asked for the relevant pieces of information required to fulfil the transportation service requested; this may include the passenger's name, contact details (email, address and telephone number) and payment information.

To make it easier to manage your bookings, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future bookings.

When you visit our website, even if you do not make a booking, we may collect certain information, such as your IP address, which browser you're using, and information about your computer's operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. We might also calculate and process data related to the type of apps installed on a mobile device, such as the name of the app, an app description and the category it belongs to. None of this information by itself will be able to tell us who you are, but it can still be considered to be 'personal' information.

We may also receive information about you when you use certain social media services.

Why does Rome Airport Shuttle collect, use and share your personal details?

How does Rome Airport Shuttle share your data with third parties?

In certain circumstances, we may share your personal data with third parties.

Security

What security procedures does Rome Airport Shuttle put in place to safeguard your personal information?

In accordance with UK and European data protection laws, we observe reasonable procedures to prevent unauthorised access and the misuse of personal information.

We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorised personnel are permitted to access personal information in the course of their work.

Marketing Emails

How can you control marketing emails?

Upon completion of a booking we provide options to opt out of marketing and sales emails, if you have remained opted in, we hope you enjoy receiving our emails, but if you would prefer not to be kept up-to-date with our special offers, you can opt out, or unsubscribe, from marketing communications at any time using the 'Unsubscribe' link in each newsletter.

Contact

How can you control the personal information you have given to Rome Airport Shuttle?

Rome Airport Shuttle tries to be as open as it can be in terms of giving people access to their personal information. Individuals can request a copy of their information by contacting us in writing at the following email support@romeairportshuttle.com or at the address below stating 'Subject Access Request' in the subject, we may ask for further information to validate the identity of the requester to ensure the security of the data we hold.

If we do hold information about you, you can ask us to correct any mistakes by contacting us on the email address above or address below.

Should you have any questions, concerns or comments about our practices or this Privacy Policy, please email us at support@romeairportshuttle.com. Please state 'Privacy' in the subject line of your email. Rome Airport Shuttle has its offices at Rome.